Interview with IHP Commercial Executive, Kayleigh Blackburn.

New IHP Commercial Executive, Kayleigh Blackburn, tells us about her new role and future plans for IHP.

 

 

 

 

 

 

 

 

 

 

 

 

How did you get the role?

After studying at college, working within customer service roles and as a senior member of office staff in a building and maintenance company, in July 2010 I sought a career move into a professional purchasing role.

When the opportunity came up to work for IHP I thought this was ideal as it meant that I could pursue the career that I desired and felt passionate about and I could also put my existing management and customer service skills to good use.

What does your role entail?

The role entails the day-to-day management of IHP's Suppliers, ensuring that the IHP Members get the best service and good value for money when purchasing via IHP.

I work closely with the IHP team to help me have an understanding of our Members views and to help make sure that our Members are happy.

What is the best thing about your role?

The best thing about my role is the ability to get an understanding of what is important to IHP Members and to get this across to IHP's Suppliers.

By holding regular meetings and being in constant contact with the Suppliers, I can build up good working relationships on our Members behalf to achieve fantastic savings and work towards a happy Supplier/Member relationship where IHP Members receive the quality and service that is expected of a professional independent healthcare purchasing consortium.

What are your plans for the future with IHP?

I would like IHP Members to approach the IHP team with all of their purchasing requirements no matter how big or small and to have the confidence that we have the best suppliers possible for the healthcare sector.

I will be working very hard with the rest of the IHP team to spread the savings that IHP can offer to many more healthcare organisations so that this can be re-invested into the care that they provide.