Excelcare is a social care company that provides a wide range of residential homes, nursing homes and domiciliary care across South East England.

Questions answered by Neil Whitehand, Group Financial Controller.

Why did you join IHP?

IHP offered purchasing synergies that we felt would greatly benefit our organisation.

What benefits has IHP generated for your organisation?

We've seen cost savings and effective contract management through the procurement work IHP has delivered.

How has IHP helped your organisation maximise the savings available to you?

It has put in place a wide range of contracts and developed valuable supplier relationships on our behalf.

Tell us about a recent project that IHP has helped you with.

We've been able to streamline our utility purchasing through the centralised contract management that IHP has organised.

Do you find using IHP cost effective in terms of time and effort? How?

Yes, IHP approaches the market on our behalf and reports on the options available.

What are the most useful elements of IHP's dedicated client service?

The personal relationship that IHP provides.

What savings do you expect to make annually?

We save 10% on our utility spend.

How will your residents benefit from the savings you make?

IHP allows us to achieve greater value for money through its purchasing service.

How has central billing helped to streamline your purchasing?

Central Billing reduces the number of payments we have to make and improves our efficiencies.

What would you say to other healthcare providers that are considering becoming a member of IHP?

IHP offers a personal service, with no obligation. Give them a try!